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This item is only available to Community Administrators
| 1. | To Add a user to the data base, place your mouse over the Administration tab at the top of your screen. |
| 2. | The User Request Manager opens, a list of users requesting accounts displays in order of request. The most recent requests are at the top of the list. |

| 3. | The information on this screen tells you if the user is already in the database, if the house they live in is in the database, and gives you the option to change information regarding the user address. Residency must be verified prior to approving any user requests. |
| 4. | Click on a request to highlight it. |
| 5. | If the user’s house is already listed in the database, click on Add User to Existing House. This option is only available if the house is already in the database. |

| 6. | Click on Add User and Create New House to create a new house entry in the database and add that user to the portal. This option is only available if the user and the address are not in the database. |

| 7. | To enter a new user in the database, click on Request New User. |

| 8. | The User Request Form opens. You can complete this form and submit it on behalf of a resident. All of the fields are required. |

| 9. | To save the user in the database, click on the Submit button. The request is submitted to User Request Manager for approval. |

| 10. | To discard your changes click on the Cancel button. You are returned to the User Request Manager. |

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